Providing detailed and up-to-date information regarding our courses and advice to help you choose a programme suited for your needs.
Providing detailed information about the types of accommodation (availability, services, and prices).
Providing detailed information regarding registration, tuition fees, accommodation, nursery services and means of payment.
Evaluating your French level in order to choose your class.
Responding to requests for information within two working days after you send an email.
Speedy and full responses to our requests for additional information.
Completion of the French placement test at least 7 days after it is sent to you.
Supplying the necessary documents related to visa applications 3 months before your arrival (proof of registration, proof of address, proof of pre-registration for your children’s schools, etc.).
Confirmation of your course’s timeline (start and end dates for respective sessions, school holidays, and public holidays).
Detailed information to facilitate your arrival to Massy.
Information related to the beginning of classes (dates and times).
Information in the event of modifications to our programmes, particularly due to a lack of personnel.
Providing detailed and precise information for your registration file.
Reporting any issue that may impact your stay (disabilities, health problems, learning disabilities, etc.).
Paying your registration fees (non-refundable).
Paying the deposit and the first month’s rent.
Carefully reading any and all information that we send you before your arrival.
Confirming your date and time of arrival to Massy, as well as informing us of any modification regarding this information.
Respecting the instructions concerning the beginning of classes (dates and times).
3. Upon your arrival
A personalised welcome and presentation of your accommodation (in the event that Les Cèdres provides accommodation).
Providing a handbook with useful information for your stay.
Support with your administrative procedures.
Providing detailed information on the first day of class about the course, tutoring and advice on how to optimise the learning process.
On the first day of class, a tour of Massy.
Carefully reading the handbook that you will receive upon your arrival.
Respecting appointment times to carry out administrative procedures (opening your bank account, registering children in school, etc.).
Respecting the timetable on the first day of school.
4. During your course
Providing a team of competent teachers that are qualified in teaching French as a Foreign Language.
Providing a syllabus at the beginning of classes that presents the learning objectives and assessment procedures.
Implementing a programme that corresponds to the information given during registration: duration, teaching hours, types of classes.
Using a variety of teaching practices adapted to the objectives, needs and profiles of students.
Regular evaluations in order to track your performance and ensure that your class level works for you.
Regular feedback on your progress and advice from teachers.
Provision of a French level certificate for students having studied for at least one session.
Good class conditions regarding school equipment (classrooms, etc.).
Use of a substitute teacher and/or individual classwork in the event of circumstances beyond our control (teacher on sick leave, accidents, etc.).
Tutoring sessions aimed at helping you during your studies.
Easy access to your teacher to discuss your progress and any problem you may have relating to your studies.
Taking into account any learning disabilities you may have.
The possibility to do an official French exam (TCF) during your stay.
Organising extracurricular activities at Les Cèdres and off campus.
A Student Life department aimed at helping you with administrative procedures in France.
Drawing up invoices at the beginning of each session.
Respect for all students.
Being fully invested in your learning by actively participating in class, doing the work required, using the resources provided by Les Cèdres and creating opportunities to speak in French outside the classroom.
Being open-minded, knowing how to adapt to another country and culture, and to other means of teaching and learning.
Respecting the cultural diversity of your class and the opinions of other students.
Attending all classes on the timetable, and in the event of an absence, immediately informing the Student Life department. After repeated absences, the Les Cèdres School will not provide a French level certificate.
Informing the Student Life department in the event of scheduled absences.
Keeping informed of missed classes in the event of an absence, and making the effort to catch up on your own.
Speaking only French in class (with your teachers and other students) and inside the school. Using other languages is allowed when needed, specifically when interacting with the administrative or management staff.
Respecting class hours: arriving on time, respecting the break periods on the timetable or following the instructions given by your teacher for the corresponding break.
Behaving responsibly in class: having the appropriate materials (notebook, pen, handouts, etc.), and keeping the classroom clean.
Making your teacher aware of any problem you may have regarding your studies.
Asking for advice and assistance when experiencing difficulties or when there is a problem that may affect your studies.
Paying your fees within the deadlines specified on invoices.
Being courteous and pleasant with students, teachers and all members of staff.